PRIVACY POLICY
2ºFrost Data Solutions’ (“2ºFrost”) privacy policy covers the collection and use of non-public personal or commercial information that may be collected by 2ºFrost anytime you interact with 2ºFrost, such as when you visit our website, when you purchase 2ºFrost products and services, or when you telephone our sales or support staff.

Please read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at 2ºFrost, and we go to great lengths to protect it.

The reasons we collect personal information
We collect your personal information because it assists us to deliver a superior
level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. Also, your personal information assists us to keep you up to date on the latest product announcements, software updates, special offers, and events that you may like to hear about.

The information we collect
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the telephone with a member of our staff, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the 2ºFrost products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue. Customer data is given only to the parties involved in processing a product and/or services purchase order, such as: the merchant payment processor, delivery or order-processing staff member or agent.

We limit access to non-public personal or commercial information obtained in the course of doing business to those persons who need to know it to perform their jobs and to provide superior service to our customers and as required or permitted by law.

We sometimes collect information for market research purposes, for example: your occupation and where you use your computer, to gain a better understanding of our customers to enable us to provide a more valuable service. 2ºFrost also collects information regarding customer activities on our website. This assists us to decide how best to provide useful information to customers and to understand the parts of our websites and Internet services that are of most interest to them. 2ºFrost does not sell nor rent any personal information.

We maintain this strict privacy policy except when your express permission is given, or when, we, in good faith, believe it appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms of Use.

We disclose information that we collect only as required or permitted by law to government agencies or to third parties that assist us in completing the jobs that we perform for our customers. The parties to whom we may disclose information include:

• Subcontractors selected by 2ºFrost for a specific job.
• Our attorneys, accountants, and auditors.
• Federal, state and/or local governmental agencies or persons.
• Other persons or entities required by law or regulation.
• Other persons or entities as required to pursue violations of this Privacy Policy or the 2ºFrost Terms of Use.

In case you would like to remove or change some personally-identifiable information, you may do so by contacting us at webmaster@2degreesfrost.com.

This notice may be modified by 2ºFrost with or without notice.